Everything you need to know about our VPS plans, infrastructure, billing and support.
?How fast is VPS deployment?
Most servers are provisioned and ready within minutes of checkout. You'll receive root access and your IP address as soon as the node is online — typically a few minutes after payment.
?What operating systems can I install?
We offer one-click images including Ubuntu, Debian, CentOS, Rocky Linux, AlmaLinux and FreeBSD. You can also upload your own custom ISO or use a private template.
?Can I upgrade my plan later?
Yes. You can scale up CPU, RAM and storage at any time from your dashboard. Upgrades are applied live without rebooting your server in most cases, and billing is prorated automatically.
?Do you offer DDoS protection?
Every plan includes always-on DDoS mitigation enabled by default at no extra cost. Protection is active from the moment your server is provisioned, and we monitor traffic around the clock.
?What is your uptime SLA?
We commit to a 99.9% uptime SLA for all VPS plans. If we ever fall below that threshold, you automatically receive service credits as compensation — no need to file a ticket.
?Where are your data centers located?
Our primary facility is in Singapore (sg1), with low-latency routes to major APAC, SEA and global destinations. Additional regions are available on request for enterprise customers.
?Do you provide backups and snapshots?
Yes. You can take manual snapshots at any time and schedule automated backups. Snapshots let you clone or roll back your entire server in seconds.
?What kind of support do you offer?
24/7 support from real engineers via live chat and email. Enterprise plans include a dedicated account manager and priority SLA for faster response times.
Ready to Ship?
Deploy Your First VPS in Minutes
Pick a plan, choose your OS, and go live. No hidden fees, no surprise overages — just fast, reliable infrastructure you can build on.